Service Standards and Flowcharts
Schedule: Monday - Friday 8:00-5:00 (no noon break)
Clients/Customers: Faculty and REPS/Deans and Vice Chancellors
Requirements: Request for Issuance of Travel Order Form
Processing Time: 1 hour, 40 minutes. Assumption: All responsible signatories/official are available.
Issuance Target : Faculty and REPS travel of more than 8 calendar days Deans and Vice Chancellors-travel of not more than 7 days.
|Step||Customer/Applicant||Service Provider||Duration of Activity||Fee(s)||Person(s) Responsible||Forms|
|Receives and record request||5 minutes||NA||OVCAA Staff||Request for issuance of Travel Order|
|2.||Checks completeness of documents and correctness of entries||10 minutes||NA||OVCAA Staff||Request for issuance of Travel Order|
|3.||Acts on the request for issuance of Travel Order||10 minutes||NA||OVCAA||Request of Issuance of Travel Order|
|Prepares Travel Once approved ||10 minutes||NA||OVCAA Staff||Travel Order|
|5.||Sign Travel Order once approved||5 minutes||NA||OVCAA||Travel Order|
|6.||Receives Travel Order||Releases Travel Order once approved||1 hour||NA||OVCAA Staff||Travel Order|
END OF TRANSACTION