The UPV administration continually exerts efforts to improve our operational efficiency in delivering services to UPV’s constituents and stakeholders. To this end, we have conducted consultative meetings and initial interventions for specific issues and concerns. We are currently working to strengthen several areas and address specific weaknesses, such as improving procurement processes, reinforcing feedback mechanisms, adopting/implementing functional UIS modules and other information systems, and upgrading our IT infrastructure. Additionally, we continue to explore ways of streamlining and making our services as convenient as possible for everyone, such as by revisiting the Citizens Charter of Offices to simplify processes and reduce bureaucratic bottlenecks, establishing online payment schemes, exploring an efficient zero-contact policy, and adopting quality management programs and activities. We aim to improve all our systems and protocols while still adhering to government regulations and auditing rules and guidelines. We are thankful for your detailed feedback and input and ask for your continued engagement and cooperation. It helps us accelerate the realization of operational excellence and enables us to work together to provide better services in the University. You may send your feedback to This email address is being protected from spambots. You need JavaScript enabled to view it..
Office of the Chancellor
