The UPV Office of Student Affairs – Residential Services Unit (OSA-RSU) conducted its Capacity Enhancement Activity on October 27, 2026, at UPV Balay Gumamela, Miagao campus, aimed at strengthening the professional competencies, workplace effectiveness, and well-being of dormitory personnel.
The whole day activity brought together dormitory personnel for a day of learning, reflection, professional development, and basic skills training. Three sessions were conducted, covering psychosocial well-being, personality development and work ethics, and basic computer operations and internet browsing skills.
The first session, entitled “Caring Without Carrying It All,” featured Dr. Sheila A. Javier, Ms. Lynnie Anne Castillon, and Ms. Tessally Saquin, Guidance Services Specialists from the Office of Student Affairs, as resource speakers. They emphasized the importance of nurturing one’s mental and emotional well-being while fulfilling work-related duties and responsibilities, particularly in providing care and support to students residing in the university dormitories.
The second session, facilitated by Associate Professor Julie E. Prescott of the Division of Humanities, College of Arts and Sciences, focused on personality development and work ethics. She discussed the importance of self-awareness, emotional intelligence, interpersonal skills, and a growth mindset in fostering personal and professional development. She also highlighted the values of integrity, accountability, reliability, respect, and initiative as essential qualities for effective workplace relationships and professional conduct.
The third session, facilitated by Ms. Janine Buenaflor, Senior Database Administrator of the UPV Digital Information Center, covered basic computer operations and internet browsing skills. The training aimed to enhance participants’ knowledge and practical skills in using Microsoft Word and Excel, as well as introduce the use of artificial intelligence (AI) tools in preparing simple communications, advisories, online surveys, and reports. These skills are expected to be useful in carrying out the administrative and day-to-day responsibilities of dormitory personnel and managers.
Through this capacity enhancement initiative, UPV continues to strengthen the knowledge, skills, and well-being of its personnel in fostering a more supportive, efficient, and responsive residential services community.
A total of eight dormitory managers and 24 household attendants participated in the learning sessions, which were organized and facilitated by the staff of the Office of Student Affairs.
Written by Fryia Jaye T. Guzman, OSA Dorm Coordinator
